For trouble-free shopping, we have prepared a short introduction to the purchase process for you. Whatever you like, we wish you a safe and undisturbed purchase ;-)

 

1. Add the product/products to the cart

You can put the selected goods in the basket by clicking on the Add to basket link. This is how you add each product of your choice.

 

2. Go to the basket

The entire purchase process is completely secured by a security certificate. If you have all the products you want to buy in your basket, go to the basket located in the upper right corner. By clicking on the cart, you will be redirected to the shopping cart. Carefully check all the goods in the basket. Here you can still think about your choice and, if necessary, throw the product out of the basket or even increase the number of pieces for each item. If everything is fine, click the ORDER button.

 

3. ORDER

The order form is divided into 2 parts. The right part contains summary information about the items in the basket and the left part contains 4 ordering steps:

1. Personal data - here you can choose whether you want to shop without registration as a guest (suitable for a one-time order) or with registration where an account will be created for you or you can log in here if you are already registered. After filling in the required fields, click the CONTINUE button.

2. Addresses - please enter the delivery address here, which will also be used as the billing address. If you want to have an invoicing address other than the delivery address, at the end of the subform, uncheck the option Use this address also for the invoice and finally click on the CONTINUE button. If you requested a different billing address, fill in the appropriate fields and finally click the CONTINUE button again.

3. Delivery method - this step allows you to select a shipping method. Please choose the mode of transport that suits you best and then click on the CONTINUE button.

4. Payment - here you can choose the payment method that suits you best. This step requires your agreement to the terms and conditions. If you agree, confirm your agreement by ticking the box. Below is a recap of the shipping address, billing address, delivery method, and cart contents. If you want to change something else, you can do so. If everything fits and is in order, please click on the MANDATORY ORDER button. Done from your side. Thank you for choosing us. The EvaMária wedding and party salon team will take care of the rest.

 

4. ORDER PROCESSING

We will start processing your order as soon as possible. You will be continuously informed about the progress of the order. If the authorized worker has additional questions, he will contact you.

 

5a. PERSONAL COLLECTION

If you have chosen personal collection, the e-shop employee will inform you by email as soon as the goods are ready for dispatch. If you do not respond to the e-mail, he will try to call you. If you do not pick up, it will send you an SMS message. If we are unable to contact you at all, we will cancel the order and all possible deposits will be forfeited.

 

5b. DELIVERY OF GOODS TO THE ADDRESS

We pack the goods carefully so that they reach you in good order. For transportation, we use the services of the DHL Parcel courier service. However, we cannot influence theoretically possible problems during transport. Therefore, please pay particular attention to:

- obviously damaged package/box
- wet packaging/box
- open or taped package

Immediately check the goods properly in front of the carrier. In case of any problems, please see the complaint conditions. If you have purchased clothing, please expect that it will arrive wrinkled. Unfortunately, there is no economically acceptable way to deliver the dress to you unwrinkled. Only if you come to pick them up in person :-)

 

6. USE OF THE PRODUCT

If you have purchased any clothing, please do not forget to iron and clean this clothing according to the permitted methods based on the symbols on the label before the first use. After this step, nothing prevents you from fully using the purchased product. We firmly believe that the goods will make you happy for as long as possible. Thank you for your purchase. We look forward to seeing you again sometime next time.

 

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